Terms of service

By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

📦 Product Information

• We make every effort to display product colors, sizes, and details accurately.

• Slight color variations may occur due to lighting, photography, or screen settings.

• All products are subject to availability.

💳 Pricing & Payment

• Prices are listed in PKR and may change without prior notice.

• We offer Cash on Delivery (COD) and other available payment methods.

• Orders may be canceled if payment is not verified or confirmed.

🚚 Shipping & Delivery

• Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

• We are not responsible for delays caused by courier services or incorrect address details provided by the customer.

🔄 Returns & Refunds

• Returns, exchanges, and refunds are governed by our Return & Refund Policy.

• Please review the policy carefully before placing your order.

📷 Open Parcel Policy

• If open parcel is allowed, customers must check the product at the time of delivery.

• Claims made after delivery without proof may not be accepted.

🚫 Prohibited Use

You may not use our website for:

• Any unlawful or fraudulent activity

• Violating intellectual property rights

• Transmitting harmful code, spam, or viruses

🛡️ Intellectual Property

• All content on this website (images, text, logos, designs) is the property of Black Sparrow and may not be copied or used without permission.

🔁 Changes to Terms

• We reserve the right to update or modify these Terms of Service at any time.

• Changes will be effective immediately once posted on the website.

📞 Contact Information

For any questions regarding these terms, please contact us:

• WhatsApp / Phone: +92 339 7905821

• Email: blacksparrowteam@gmail.com