Shipping policy
We aim to deliver your orders quickly and safely. Please review our shipping policy before placing an order.
📦 Order Processing
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Orders are processed within 24–48 hours after confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
🚚 Delivery Time
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Estimated delivery time is 5–7 working days across Pakistan.
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Remote areas may take 1–2 extra days depending on courier service.
💵 Shipping Charges
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Free shipping.
💳 Cash on Delivery (COD)
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We offer Cash on Delivery (COD) all over Pakistan.
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Please keep the exact amount ready at the time of delivery.
📍 Address Accuracy
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Customers are responsible for providing a complete and correct delivery address.
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We are not responsible for delays or non-delivery due to incorrect address or contact details.
📷 Open Parcel Policy
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If open parcel is allowed, customers must check the product in front of the rider.
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Claims for missing, damaged, or wrong items must be reported immediately with photo/video proof.
❗ Delivery Issues
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We are not responsible for delays caused by:
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Courier service issues
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Weather conditions
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Natural disasters
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Incorrect customer information
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📞 Contact Us
For shipping-related queries, contact us at:
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WhatsApp / Phone: +92 339 7905821
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Email: blacksparrowteam@gmail.com